Q & A

Frequently Asked Questions

  1. Will the neon sign plug into my home outlets?

                YES! All of our neon signs comes with adaptors so they can be plugged into North America Standard outlets (120V)

  1.  How long do the LED neon signs last?

The lifetime of LED light lasts minimum of 30,000 hours.  That is equivalent to 10 years which is 3 times more than gas neon signs.

  1. Does it require any maintenance?

 Not at all.

  1. How long does it take if I want to make a custom neon sign?

The lead time is usually around 2-3 weeks. It depends on the quantity of your order.

  1. How safe are LED neon signs?

All of our LED neon signs are safe to touch, even for children. Because of its low output voltage, no heat will be generated on the outer surface even after long hours of operating.

  1. What does the warranty cover?

One year

Your questions is not listed here? It’s ok. We got you covered. Just email  joline.c@hineon.com